At Celestial Quest, we aim to provide quality astrology services to our customers. Please read the following Refund & Cancellation Policy before making a payment.
Customers may request cancellation of a service before the service has been started or processed.
Once a service has been completed, delivered or the astrology report has been prepared, cancellation may not be possible.
Refunds may be considered in cases where the service could not be provided due to technical issues, duplicate payment or other genuine circumstances determined by Celestial Quest.
Once a personalized astrology report, kundali, consultation or other digital service has been prepared or delivered, the payment may be non-refundable.
If a customer has accidentally made a duplicate payment for the same service, the duplicate amount may be refunded after verification.
If the payment amount has been deducted from your account but the transaction status is not successfully reflected on our website, please contact us with the transaction details.
We will verify the transaction and take appropriate action.
Once a refund is approved, it will be processed through the applicable payment method or payment gateway.
The time taken for the refunded amount to appear in your bank account may depend on your bank or payment service provider.
To request a cancellation or refund, please contact us with your registered email/mobile number and payment or transaction details.
For refund or cancellation-related queries:
Email:
celestialpath@gmail.com
Phone:
+91 8799067673