About us

Refund & Cancellation Policy

At Celestial Quest, we aim to provide quality astrology services to our customers. Please read the following Refund & Cancellation Policy before making a payment.

1. Cancellation of Services

Customers may request cancellation of a service before the service has been started or processed.

Once a service has been completed, delivered or the astrology report has been prepared, cancellation may not be possible.

2. Refund Eligibility

Refunds may be considered in cases where the service could not be provided due to technical issues, duplicate payment or other genuine circumstances determined by Celestial Quest.

3. Non-Refundable Services

Once a personalized astrology report, kundali, consultation or other digital service has been prepared or delivered, the payment may be non-refundable.

4. Duplicate Payments

If a customer has accidentally made a duplicate payment for the same service, the duplicate amount may be refunded after verification.

5. Failed Transactions

If the payment amount has been deducted from your account but the transaction status is not successfully reflected on our website, please contact us with the transaction details.

We will verify the transaction and take appropriate action.

6. Refund Processing

Once a refund is approved, it will be processed through the applicable payment method or payment gateway.

The time taken for the refunded amount to appear in your bank account may depend on your bank or payment service provider.

7. How to Request a Refund

To request a cancellation or refund, please contact us with your registered email/mobile number and payment or transaction details.

8. Contact Us

For refund or cancellation-related queries:

Email: celestialpath@gmail.com
Phone: +91 8799067673